Update - Update on IT Glue Flexible Asset Integration Issue
KaseyaIT Glue is taking further steps to fully resolve the IT Glue Flexible Asset integration issue. They plan to release a hotfix on July 31 to address the issue.
In the meantime, we continue to recommend that partners use IT Glue Pro Sync, which leverages Core Assets for a more stable experience. This feature is available in Preview for all Liongard partners for a limited time.
For details on enabling Pro Sync, please visit: https://docs.liongard.com/docs/core-asset-configuration-syncing-it-glue
Jul 23, 2025 - 17:13 CDT
KaseyaIT Glue is taking further steps to fully resolve the IT Glue Flexible Asset integration issue. They plan to release a hotfix on July 31 to address the issue.
In the meantime, we continue to recommend that partners use IT Glue Pro Sync, which leverages Core Assets for a more stable experience. This feature is available in Preview for all Liongard partners for a limited time.
For details on enabling Pro Sync, please visit: https://docs.liongard.com/docs/core-asset-configuration-syncing-it-glue
Jul 23, 2025 - 17:13 CDT
Identified - Kaseya IT Glue has identified the issues impacting our IT Glue Flexible Asset integration. They have provided an initial resolution for part of the issue, and we are actively working with them to get to a complete resolution.
In the meantime, we recommend partners leverage IT Glue Pro Sync, which utilizes Core Assets to provide a more stable experience. This feature is now available in Preview for all Liongard Partners for a limited time. Click here for more information on how to enable this feature: https://docs.liongard.com/docs/core-asset-configuration-syncing-it-glue
Jul 17, 2025 - 18:40 CDT
In the meantime, we recommend partners leverage IT Glue Pro Sync, which utilizes Core Assets to provide a more stable experience. This feature is now available in Preview for all Liongard Partners for a limited time. Click here for more information on how to enable this feature: https://docs.liongard.com/docs/core-asset-configuration-syncing-it-glue
Jul 17, 2025 - 18:40 CDT
Investigating - We are currently investigating performance issues affecting IT Glue Flexible Assets. Our team is actively working with Kaseya IT Glue to identify and resolve the root cause of the issue.
In the meantime, we recommend partners leverage IT Glue Pro Sync, which utilizes Core Assets to provide a more stable experience. This feature is now available in Preview for all Liongard Partners for a limited time. Click here for more information on how to enable this feature: https://docs.liongard.com/docs/core-asset-configuration-syncing-it-glue
We will provide updates as we learn more.
Jun 26, 2025 - 18:22 CDT
In the meantime, we recommend partners leverage IT Glue Pro Sync, which utilizes Core Assets to provide a more stable experience. This feature is now available in Preview for all Liongard Partners for a limited time. Click here for more information on how to enable this feature: https://docs.liongard.com/docs/core-asset-configuration-syncing-it-glue
We will provide updates as we learn more.
Jun 26, 2025 - 18:22 CDT
Monitoring - While we continue to experience issues with our existing Continuum RMM Inspector, we will be developing a new ConnectWise RMM Inspector that leverages the ASIO platform.
We will provide an update once the new inspector has been released.
Jun 26, 2025 - 18:21 CDT
We will provide an update once the new inspector has been released.
Jun 26, 2025 - 18:21 CDT
Identified - We are currently experiencing issues with the Continuum RMM Inspector that are causing an increase in intermittent Inspector failures.
We have determined this to be an issue with the information being returned by the Continuum API. We have escalated the issue to ConnectWise and we are uncertain as to the future of this API as this product is being superseded by the newer ConnectWise RMM product.
In addition to the Liongard support request, we also suggest creating a support request with ConnectWise Support.
Nov 03, 2023 - 15:08 CDT
We have determined this to be an issue with the information being returned by the Continuum API. We have escalated the issue to ConnectWise and we are uncertain as to the future of this API as this product is being superseded by the newer ConnectWise RMM product.
In addition to the Liongard support request, we also suggest creating a support request with ConnectWise Support.
Nov 03, 2023 - 15:08 CDT
About This Site
Welcome to the Liongard Status Page where you can find the most up-to-date status of our instances. We will use this page to track and communicate service outages if Liongard is down or otherwise not working.
If your instance is operational and you’re still experiencing issues, please contact Liongard Support via chat which can be initiated in app or by accessing https://www.liongard.com/
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