We are currently investigating performance issues affecting IT Glue Flexible Assets. Our team is actively working with Kaseya IT Glue to identify and resolve the root cause of the issue.
In the meantime, we recommend partners leverage IT Glue Pro Sync, which utilizes Core Assets to provide a more stable experience. This feature is now available in Preview for all Liongard Partners for a limited time. Click here for more information on how to enable this feature: https://docs.liongard.com/docs/core-asset-configuration-syncing-it-glue
We will provide updates as we learn more.
Posted Jun 26, 2025 - 18:22 CDT
This incident affects: US Instances (US1 Instance, US2 Instance, US3 Instance, US4 Instance, US5 Instance, US6 Instance, US7 Instance, US8 Instance, US9 Instance, US10 Instance, US11 Instance), AUS Instances (AUS1 Instance, AUS2 Instance), EU Instances (EU1 Instance), UK Instances (UK1 Instance, UK2 Instance), and CA Instances (CA1 Instances, CA2 Instance).