The issue affecting the US7 instance has been resolved. Following the implementation of a fix, we have continued monitoring the instance and have not observed any further issues. Login functionality has been restored, and services are operating normally.
We are marking this incident as resolved. Thank you for your patience.
Posted Oct 16, 2026 - 09:03 CDT
Monitoring
Our team has implemented a fix for the issue affecting US7, and initial testing indicates that service has been restored. We have successfully verified login functionality across multiple accounts and have not observed any further issues.
We are moving this incident to **Monitoring** and will continue to monitor the instance to ensure stability.
Posted Oct 15, 2026 - 14:20 CDT
Investigating
We are currently experiencing a service interruption on US7. Some users may receive an “Internal Server Error” message when attempting to log in. Our team is currently investigating.
Posted Oct 15, 2026 - 13:57 CDT
This incident affected: US Instances (US7 Instance).