We've deployed an additional fix to US5 to resolve the recurring database performance issue. Performance has returned to normal, and we're continuing to monitor closely. Our upcoming August release includes further improvements that will reduce the risk of this recurring issue.
Posted Aug 06, 2026 - 11:23 CDT
Monitoring
We have deployed a change that should improve performance in US5. Our teams are monitoring the environment to confirm continued improvement.
Posted Aug 03, 2026 - 10:37 CDT
Investigating
US5 is currently experiencing platform slowness and intermittent 400 errors caused by database connection exhaustion. Our teams are actively investigating the issue and working to restore normal performance.
We will provide additional updates as they become available.
Posted Aug 03, 2026 - 10:32 CDT
This incident affected: US Instances (US5 Instance).